Privacy Policy | Bitroid

1. What Information Do We Collect?

We may collect information about you in various ways to deliver our services effectively. The information we collect may include:

Information Directly Collected from You.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. This includes email addresses provided voluntarily by you when subscribing to our newsletter or when contacting us.

Information Collected Automatically.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

2. How Do We use Your Information?

We may use your information for a variety of reasons, depending on how you interact with our Services, including:

To deliver and facilitate delivery of services to the user. We may process your information to provide you with therequested service.
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To improve our services.We may use your information to improve our services, including analyzing usage trends and customer preferences.
To enforce our rights. We may use the information to comply with legal obligations or enforce our rights arising from any contracts entered into between you and us.

We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose.
Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

3. Disclosure of Your Information

We may share your information in the following circumstances:

With third-party service providers or contractors who assist us in delivering our services and need access to your information to perform their functions.
With your consent or at your direction, such as when you authorize us to share your information with a partner or collaborator.
In response to a valid legal request, such as a subpoena, court order, or other legal process.
To protect our rights, property, or safety, or the rights, property, or safety of others.
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. How Long Do We Keep Your Information

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than information is retained for as long as necessary to fulfill the purposes.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

5. International Transfer of Your Information.

We may transfer, store, and process your information in countries other than your own. We have operations and service providers in the United States and other countries. Therefore, we and our service providers may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction.
If you are a resident in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law

If you are accessing or using our Services or otherwise providing personal information to us, you are agreeing and consenting to the processing of your personal information in the jurisdictions in which we operate.

6. How Do We Keep Your Information Safe?

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

7. Your Privacy Rights.

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right:

To request access and obtain a copy of your personal information.
To request rectification or erasure.
To restrict the processing of your personal information.
If applicable, to data portability.
Not to be subject to automated decision-making.

In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section "Contact Us" below.

We will consider and act upon any request in accordance with applicable data protection laws.

Opting out of marketing and promotional communications:

You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section "Contact Us" below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to respond to service requests, or for other non-marketing purposes.

Your California Privacy Rights.

California Civil Code Section 1798.83, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

The California Consumer Privacy Act or “CCPA” (Cal. Civ. Code § 1798.100 et seq.) affords consumers residing in California certain rights with respect to their personal information.
Subject to certain limitations, you have the right to:

Request to know more about the categories and specific pieces of personal information we collect, use, and disclose about you.
Request deletion of your personal information.
Opt out of any sales of your personal information, if we engage in that activity in the future.
Not be discriminated against for exercising these rights.

You may make these requests by emailing us at privacy@bitroid.dev. We will verify the request by asking you to provide identifying information. We will not discriminate against you if you exercise your rights under the CCPA. Once we receive your request, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method that you have previously provided to us. We may also use other verification methods as the circumstances dictate.

If you have questions or comments about your privacy rights, you may email us at privacy@bitroid.dev.

8. Changes to Our Privacy Policy

We reserve the right to update or revise this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by posting the new Privacy Policy on this page or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at privacy@bitroid.dev